If you are concerned that a family member is exhibiting warning signs of compulsive play behavior, please contact SureShot Customer Support for assistance. Eligible third parties may request that a DFS consumer be excluded from SureShot or request the setting of deposit and/or loss limits. Proof of eligibility status will be requested in documentary form evidencing sole or joint financial responsibility for the source of any funds deposited with SureShot for gameplay including: (i) proof that the requestor is jointly obligated on the credit or debit card associated with the DFS Consumer's account; (ii) proof of legal dependency of the DFS consumer on the requestor under state or federal law; (iii) proof of the existence of a court order that makes the requestor wholly or partially obligated for the debts of the person for whom exclusion is requested; or (iv) proof of the existence of a court order requiring the DFS consumer to pay unmet child support obligations. SureShot, in its sole discretion, may request additional documentary verification information to establish third-party eligibility.
Concerned about a family member's gaming habit?
This is what you can do to help a family member if you are concerned about their gaming habit
Written by Carl Ganz
Updated over 9 months ago