Just like you need to know the arena before tip‑off, our app has to know where you’re playing from. Daily fantasy sports platforms are legally required to confirm that you’re in a state or province where contests are permitted. Geolocation acts like a referee—it sets a boundary so players in unauthorized states don’t enter the game
How to enable location on your device
To play real‑money contests, you’ll need to turn on location permissions. Here’s how to do that:
On iPhone (iOS)
Open Settings and scroll down to your SureShot app.
Tap Location.
Choose While Using the App or Always, and make sure Precise Location is toggled on.
If you accidentally denied permissions earlier, you can change it here.
On Android
On your home screen, long‑press the SureShot app icon and select App info.
Tap Permissions → Location.
Choose Allow only while using the app and ensure Precise Location is turned on.
For older Android versions, you may need to open Settings → Location and enable High Accuracy mode.
Troubleshooting tips
If the app still can’t find you, try these quick fixes:
Restart your phone or app. Sometimes a simple reboot clears temporary glitches.
Toggle Airplane Mode on and off to refresh your connection.
Switch networks: test both Wi‑Fi and mobile data.
Reinstall the app to ensure you have the latest version.
Disable VPNs or location‑hiding software.
What if I still have issues?
If you’ve tried everything and you’re still seeing location errors, take a screenshot of the error message and contact our support team. We’ll help you get back in the game quickly.
Remember, sharing your location keeps the contests fair and legal. Once your device is set up correctly, you’re ready to draft, pick Flex Plays, and chase those fantasy points. If you ever feel like you’re stuck at half‑court, reach out—our support agents are here to assist.