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Password Reset and Account Recovery

How to recover a fumble

Carl Ganz avatar
Written by Carl Ganz
Updated over 2 months ago

Hey, we all forget passwords—just like we occasionally bench the wrong player. If you’re locked out of your account, here’s what to do:

  1. Hit “Forgot Password?” on the login screen.

  2. Enter the email associated with your SureShot account.
    We’ll send you a reset link within a few minutes. If you don’t see it, check your spam folder.

  3. Click the link and create a new password.
    Your new password must be strong (use a mix of letters, numbers and symbols).

  4. Still locked out?

    • If you no longer have access to your email, contact SureShot support.

    • Be ready to verify your identity (ID and last deposit details) so we can restore access.

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